Cookie Policy for TicketsResale.com
Last Updated: 24 September 2025
1. Introduction
This Cookie Policy explains how TicketsResale.com (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit our website at [https://www.ticketsresale.com] (the “Platform”). This policy should be read alongside our Privacy Policy and Terms and Conditions.
By using our Platform, you consent to the use of cookies as described in this policy, unless you disable them in your browser settings or via our consent management tool.
2. What Are Cookies?
Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the website owners.
Cookies can be:
Session Cookies: These are temporary and are deleted when you close your browser.
Persistent Cookies: These remain on your device for a set period (e.g., until they expire or you delete them).
We also use other similar technologies, such as web beacons, pixels, and local storage, which function similarly to cookies.
3. Why We Use Cookies (Purposes)
We use cookies for the following purposes:
| Purpose | Description |
|---|---|
| Strictly Necessary | These cookies are essential for you to browse the Platform and use its features, such as accessing secure areas and making transactions. Without these cookies, core services like logging in and purchasing tickets cannot be provided. |
| Performance / Analytics | These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. |
| Functionality | These cookies enable the website to provide enhanced functionality and personalisation, such as remembering your login details or language preferences. |
| Targeting / Advertising | These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store direct personal information but are based on uniquely identifying your browser and internet device. |
4. The Cookies We Use
Below is a detailed list of the cookies we use on TicketsResale.com. This list will be updated as our services change.
Strictly Necessary Cookies
These cookies are essential and cannot be switched off. We do not require your consent for these cookies under UK law.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
session_id | TicketsResale.com | Maintains your user session and login state as you navigate the site. | Session |
XSRF-TOKEN | TicketsResale.com | Ensures the security of your transaction and prevents cross-site request forgery attacks. | Session |
cookie_consent | TicketsResale.com | Stores your preference regarding the use of non-essential cookies on our site. | 1 year |
Performance and Analytics Cookies
These cookies help us understand how our Platform is used. We will only set these cookies if you consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Registers a unique ID used to generate statistical data on how the visitor uses the website. | 2 years |
_gid | Google Analytics | Registers a unique ID used to generate statistical data on how the visitor uses the website. | 24 hours |
_gat | Google Analytics | Used by Google Analytics to throttle request rate. | 1 minute |
Functionality Cookies
These cookies allow the website to remember choices you make. We will only set these cookies if you consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
remember_me | TicketsResale.com | Remembers your login email address for future visits, so you don’t have to type it in again. | 30 days |
user_preferences | TicketsResale.com | Stores user interface preferences (e.g., layout, colour scheme). | 1 year |
Targeting / Advertising Cookies
These cookies are used to deliver adverts more relevant to you and your interests. We will only set these cookies if you consent.
| Cookie Name | Provider | Purpose | Duration |
|---|---|---|---|
_fbp | Meta (Facebook) | Used by Facebook to deliver a series of advertisement products such as real-time bidding from third-party advertisers. | 3 months |
fr | Meta (Facebook) | Contains a unique browser and user ID, used for targeted advertising. | 3 months |
IDE | Google DoubleClick | Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. | 1 year |
5. How You Can Manage Cookies
You have several options to manage and control cookies:
Consent Manager (Recommended):
When you first visit our site, you will see a cookie banner that allows you to accept all cookies, reject all non-essential cookies, or customise your preferences for Performance, Functionality, and Targeting cookies. You can change these preferences at any time by clicking on the “Cookie Settings” link, usually found in the website footer.Browser Settings:
You can set your web browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Platform may become inaccessible or not function properly.Third-Party Opt-Outs:
You can opt out of tracking by specific third-party vendors directly:Google Analytics: You can install the Google Analytics Opt-out Browser Add-on.
Online Advertising: You can visit YourOnlineChoices (EU) or the Network Advertising Initiative (NAI) to opt out of targeted advertising from many companies.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification). The “Last Updated” date at the top of this policy indicates when it was last revised.
7. Contact Us
If you have any questions about this Cookie Policy, please contact us at:
Email: privacy@ticketsresale.com
